Privacy Policy

Last Updated: December 28, 2024

Introduction

Stellar Investor, Inc. and its subsidiaries (“Stellar Investor,” “we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the “Services”).

Information We Collect

Personal Information

We collect information that personally identifies you (“Personal Information”), including:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials
  • Financial information (credit card details, bank account information)
  • Social security number or tax identification number (for regulatory compliance)
  • Investment preferences and goals
  • Employment and income information
  • Device and browser information
  • Usage data and preferences

Automatically Collected Information

We automatically collect certain information when you visit our Services, including:

  • IP address and device identifiers
  • Browser type and settings
  • Operating system information
  • Usage patterns and preferences
  • Location information (with your consent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

Core Service Provision

  • Creating and managing your account
  • Processing your transactions
  • Providing investment analysis and recommendations
  • Generating personalized portfolio reports
  • Responding to your inquiries and support requests

Service Improvement

  • Analyzing usage patterns and trends
  • Developing new features and services
  • Improving user experience
  • Conducting research and analysis
  • Testing and debugging our Services

Communication

  • Sending transaction confirmations
  • Providing account updates and alerts
  • Delivering newsletters and marketing communications
  • Notifying you about new features or services
  • Responding to your requests and inquiries

Legal and Security

  • Verifying your identity
  • Preventing fraud and unauthorized access
  • Complying with legal and regulatory requirements
  • Enforcing our terms of service
  • Protecting our rights and property

Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who assist us in:

  • Processing payments
  • Analyzing data
  • Providing customer support
  • Managing email communications
  • Hosting our Services
  • Maintaining security

Legal Requirements

We may disclose your information:

  • To comply with laws and regulations
  • In response to legal requests or court orders
  • To protect our rights and property
  • To prevent fraud or illegal activities
  • In connection with a merger, acquisition, or sale of assets

Business Partners

With your consent, we may share your information with:

  • Financial institutions
  • Investment advisors
  • Market data providers
  • Other strategic partners

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage and transmission
  • Employee training and policies
  • Incident response procedures

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and review your information
  • Correct inaccurate information
  • Delete your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Control cookie settings
  • Export your data
  • Withdraw consent for certain processing

International Data Transfers

We may transfer your information to countries outside your residence location. We ensure appropriate safeguards are in place through:

  • Data transfer agreements
  • Standard contractual clauses
  • Privacy Shield certification (where applicable)
  • Other legal mechanisms

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it.

Cookie Policy

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze usage patterns
  • Provide personalized content
  • Maintain security
  • Improve user experience

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

  • Email notifications
  • Website announcements
  • In-app notifications
    The date of the latest update will be indicated at the top of the policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: wealth@stellarinvestor.com
Address: Stellar Investor
3857 Birch St. 3221
Newport Beach, CA 92660

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

Notice to European Users

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making

Financial Privacy Notice

For US customers, we provide additional privacy protections under federal law for your financial information. Please see our separate Financial Privacy Notice for details.

Do Not Track

Some browsers have “Do Not Track” features. Our Services do not currently respond to these signals. You can control tracking through our cookie settings and privacy preferences.